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Privacy Policy

We are committed to protecting your privacy. If you have any questions/comments about privacy please address them to 1st-contact-uk.co.uk

1. Your personal privacy whilst using our site

It is the policy of 1st Contact UK Ltd to respect the privacy of its users and understand that they have a choice as to whether they wish to receive communications from us or not. Occasionally, e-mails will be sent to users who have previously communicated with 1st Contact UK Ltd to inform them of features, products or services they have expressed an interest in or may find useful.

2. The information we collect

We only collect information on you that is required to allow us to provide you with the services you use. We periodically review this information to ensure that we do not keep it for longer than is necessary.

3. Security

We take the security of your personal data very seriously. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

4. Data Protection act 1998

Under the Data Protection Act 1998, you have the right to request and see any information we store on you at any time. If you do so wish to have a copy of your information we may charge you a fee for this information.

1st Contact UK Ltd reserves the right to access and disclose personal data or information to comply with applicable laws and lawful government requests, to operate 1st Contact UK Ltd systems properly, or to protect 1st Contact UK Ltd and its clients.

As required by the Data Protection Act 1998, 1st Contact UK Ltd follows strict security in the storage procedures and disclosure of information which you have provided on this Web site to prevent unauthorised access.

Purposes for which we use information about you

We may use your personal information that you provide via our site for the following purposes:

to enable you to access and use the services
to personalise aspects of our overall service to you
to communicate with you
to process a transaction between you and a third party

Please be aware that once you use our website or our services, you will be regarded as having given your consent to us disclosing your personal information to the following parties:

third party providers, for the purposes of then obtaining a quotation for you or comparing different products and services as requested by you other third parties either where necessary for those third parties to provide additional products or services requested by you or with your prior consent

5. Prevention of money laundering

1st Contact UK Ltd may use and search the records of credit reference or fraud prevention agencies to check your identity to prevent money laundering, unless you have furnished other satisfactory proof of identity.

6. Disclaimer

Links to other websites

1st Contact UK Ltd accepts no responsibility or liability for the privacy of your personal information on such websites, as these are beyond our control and will accept no responsibility or liability in respect of any materials on any third party internet website which is not under its control.

If you decide to enter into a contract with a third party provider through our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

7. Changes to the Privacy Policy

We may need to amend the Privacy Policy from time to time. Any such amendment will take effect as soon as it is posted on the website. You are therefore encouraged to familiarise yourself with the Privacy Policy on a regular basis.

8. What are ‘cookies' and how does 1st Contact UK Ltd use them?

A ‘cookie' is a piece of information that is stored on your computer's hard drive by your Web browser. On visiting the Web site, your computer will use the cookies to guarantee a secure connection. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of this Web site.

9. Concerns or Questions

If you have any concerns or questions about any of these matters please feel free to contact us at the following address:

1st Contact UK Ltd
Suite 1
351 London Road
Hadleigh
Essex
SS7 2BT

Terms & Conditions

http://www.1st-commercial.co.uk is one of the domain names owned by 1st Contact UK Ltd.

Use of 1st Contact UK Ltd Web Sites (the "Site") is subject to your compliance with the terms and conditions set forth below.

Use of the 1st Contact UK Ltd website ("the site") constitutes acceptance of the 1st Contact UK Ltd Website User Agreement ("the agreement") and Terms of Use ("terms"). The users of the site (“you”) represent that you have read and understood these terms and agree to be bound by them. If you do not agree to all the terms and conditions on this page, please do not use this website.

Use of any internal or external links on the 1st Contact UK Ltd website constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.

1. FSA Compliance.

From October 31st, the mortgage industry became subject to new regulation designed to ensure only professional, skilled mortgage brokers were qualified to provide mortgage advice. 1st Contact UK Ltd will pass your information (at a typical cost of £30) to a specialist mortgage adviser. As soon as the adviser receives your details, they will introduce themselves via email. They will then contact you by telephone.

2. Indemnification.

You agree to indemnify, defend and hold harmless 1st Contact UK Ltd, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

You agree to indemnify, defend and hold harmless 1st Contact UK Ltd, its officers, directors, employees, agents, licensors, suppliers and any third party information providers from mistakes, omissions, errors, interruptions, delays of service or performance, defects, harmful components, viruses and bugs, howsoever caused. It is the user's duty to execute anti-contamination or virus software and ensure that any information, if contaminated or infected, will not damage the user's information or system. The entire risk as to the use of the 1ST Contact UK Ltd website is with the user. 1st Contact UK Ltd or its agents are not responsible or liable for telephone, network, ISP, electronic, computer or other communication problems or failures of any kind. Personal information sent to 1st Contact UK Ltd is at the senders’ own risk.

3. Miscellaneous.

This Agreement shall all be governed and construed in accordance with the laws of the UK applicable to agreements made and to be performed in the UK. You agree that any legal action or proceeding between 1st Contact UK Ltd and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in the UK. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. 1st Contact UK Ltd failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. 1st Contact UK Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

4. Disclaimers

The information provided does not form the basis of any contract. Any contract formed as a result of a contact made through this website is between the consumer and the brokers. Financial decisions should not be based solely on the information contained within this website.

Information provided on the 1st Contact UK Ltd website is believed to be reliable when posted. However, 1st Contact UK Ltd cannot guarantee that information will be accurate, complete and current at all times. All information on the website is subject to modification from time to time without notice.

5. Links and Site Content

Links to other websites are provided solely as a resource guide and do not represent an endorsement or guarantee, either expressed or implied. The 1st Contact UK Ltd website does not assume any liability for any of the products, services, or data of any other sites. The 1st Contact UK Ltd website is a facilitator of links to the content of other sites and as such has no editorial control over the content of such linked sites in the same manner that a public library has no control over the content of the books that it distributes. It is the responsibility of the user to evaluate the information, opinion, advice, or other content contained within the site. We cannot be held responsible or liable for any loss or damage due to reliance on information obtained through the 1st Contact UK Ltd website.

6. Severance

If a term, covenant, provision, or condition of this agreement becomes, or shall be held by any court of competent jurisdiction to be against public policy or illegal, all remaining provisions of this agreement shall remain in full force and effect and unaffected, impaired or invalidated by this decision. The invalidated item shall be modified by the parties to the full extent possible to carry out all the intentions and directives stated in this agreement.

7. Governing Law

Any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and 1st Contact UK Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.

English law governs this agreement and all disputes will be handled solely in the United Kingdom. English Courts will have jurisdiction in respect of it. You consent to such venue and jurisdiction. The 1st Contact UK Ltd website is controlled and operated from offices in the United Kingdom and makes no representations or warranties that its content or use is legal in other locations.

8. Variation

Whilst it is not our intention to do so, the operators of the 1st Contact UK Ltd Website reserve the right to change its policies and terms at any time. Any such changes will be posted on this page.

We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions.

1st Contact UK Ltd is not associated with other companies who own similar sounding names.